Ms. Diane St-Jacques
Mr. Speaker, as I mentioned earlier, to urge eligible people to submit an application, we have to do better to make the public understand what the CPP Disability Program is.
Allow me to explain what we are doing to help the public. We are working with private insurers and doctors, who direct their clients to the Canada pension plan, in order to give them specific information on eligibility requirements.
We are also sending, to more than 26,000 general practitioners, guides that outline the medical conditions required for disability benefits. We also phone applicants to explain our decision in their case before we send them a letter.
Again, we are going to continue to ensure that all our clients who meet eligibility criteria are treated fairly so that they may receive the benefits they are entitled to.
Subtopic: Statutory Instruments Act