February 2, 1993 (34th Parliament, 3rd Session)


Suzanne Fortin-Duplessis (Parliamentary Secretary to the Minister for External Relations; Parliamentary Secretary to the Minister of State (Indian Affairs and Northern Development))

Progressive Conservative

Mrs. Suzanne Duplessis (Parliamentary Secretary to Minister for External Relations and Minister of State (Indian Affairs and Northern Development)):

Mr. Speaker, the Canada Post Corporation has worked very hard to improve the efficiency and accessibility of postal services in Canada and thus meet the expectations and changing needs of all Canadians. Like other organizations offering services to the public Canada Post has had to find new ways to provide its services and meet the pressing needs of all Canadians. Canada Post continues to improve access to its postal services and products for Canadians.
For example, the corporation reaches its goal in rural Canada by using the resources and knowledge of local businesses in order to significantly increase the number of outlets which provide postal services and products. It should be noted that other businesses providing services in rural areas have reacted to changes by interrupting their services. The corporation, however, has made every possible effort to maintain its business ties in the community by consolidating its partnerships with local businesses, and it has been doing so for more than 100 years.

February 2, 1993
Adjournment Debate
Canada Post implemented a program which has been misunderstood in more ways than one, namely the program to reorganize rural service by converting from an institutional outlet to one that is being taken over by a local business in a rural area. Therefore, all retail services such as postal money orders, mail collection and parcel postage, as well as items which require a signature are available at the postal outlets in rural areas.
The corporation has also developed a number of methods to continue mail delivery in a given community. For example, we can mention mailboxes in a retail postal outlet, community mail boxes or rural route delivery. In this way Canada Post makes sure that the community maintains its specific postal identity and that all customers can send and receive their mail locally.
The corporation proceeds case by case and bases its decision on criteria such as the size of the community, its commercial base, revenue, the distance to the next community, population trends and the present service. Although it is a rather rare occurrence, Canada Post will sometimes decide that it should continue on its own to provide the postal service. This is mostly the case in remote areas such as the Far North.
A survey was done-

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