August 5, 1940 (19th Parliament, 1st Session)

NAT

George Black

National Government

Mr. GEORGE BLACK (Yukon):

Mr. Speaker, I should like to call the attention of the proper minister to the methods of administration of the office at which passports are issued in Ottawa. I do not wish to complain because I know that that office has been strained to the limit and has been overwhelmed with applications. But a few weeks ago I received letters written by three different people in western Canada who in June had
applied for passports, two of them to go to the United States for medical treatment which I know they need, and the other to go to Chicago to examine an expensive piece of machinery which is coming up to be used in British Columbia. I had no answer to my letter asking whether these applications had been received and whether the passports had been granted, so that on Friday I went to the office. A clerk was called in, a memorandum made, and presently he came back and said they could not tell me whether the applications had been received or whether the passports had been granted. I think they ought to adopt some more businesslike system in the passport office. When an application comes in a memorandum should be made of it, perhaps a card index kept, noting the date of application for the passport and the date when the passport was granted. Then they would be able to tell people what the position was, but as it is, they are in a fog and do not know what has happened.

Topic:   PASSPORTS AND VISAS
Subtopic:   QUESTION OF EXPEDITING ACTION ON APPLICATIONS -METHODS OF PROCEDURE
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